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How to freeze your card and unfreeze your Cleva Classic card šŸ’³

All you need to know about temporarily freezing and unfreezing your Cleva Card.

Written by Tosin

If you notice unusual activity or temporarily do not want your card to be used, you can freeze it from the Cleva app.

Freeze your card:

  • Go to ā€œCardsā€ on your home screen and tap ā€œFreezeā€. Your card will be frozen immediately.

Unfreeze your card

  • Go to ā€œCardsā€ on your home screen, tap ā€œUnfreezeā€, then enter your security PIN or authentication code to reactivate your card.

If you need further assistance, please reach out to us via in-app chat or email [email protected].

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