Supported deposits type
Cleva supports different types of deposits into your account, depending on the source of the funds. Below are the categories of deposits you can receive on Cleva:
Freelance platforms: Payments from any freelance or payroll platform. E.g., from Upwork, PayPal, Payoneer, Deel, Rippling, Amazon, Etsy, Airbnb, and all such platforms.
Business payments: Payments from a business account to your Cleva account for services provided. E.g., from XYZ technologies to your Cleva account for services rendered.
From family: Payments from family with the same last name. E.g., from David Balogun to Tobi Balogun.
From yourself: Payments from yourself to your Cleva account. E.g., from Tobi Balogun Wise's account to Tobi Balogun Cleva's account.
Stablecoins: These are payments received via supported networks like USDT (TRON – TRC20), USDT (Ethereum – ERC20), and USDC (Solana). They are pegged at a minimum of $10 per deposit.
Third-party deposits
Third-party deposits are payments sent to your Cleva account from another individual’s personal bank account.
USD
Third-party deposits from personal bank accounts are supported up to a total of $1,000 per day.
For example, John Doe can send a payment from his personal bank account to Mary Kane’s Cleva USD account, provided the total third-party deposits received that day do not exceed $1,000.
GBP
Third-party deposits from an individual’s personal bank account are “Not supported”.
For example, a payment from John Doe’s personal bank account to Mary Kane’s Cleva GBP account is not supported.
EUR
Third-party deposits from an individual’s personal bank account are “Not supported”.
For example, a payment from Mary Kane’s personal bank account to Tobi Balogun’s Cleva EUR account is not supported.
Note: Payments from another person through supported platforms such as PayPal, Wise, Revolut, and Payoneer are supported and are not subject to the $1,000 daily third-party deposit limit.
Transaction Limits on Cleva
The amount you can receive into your Cleva account depends on your account tier and the type of deposit. Deposit limits are applied on a daily basis.
Cleva currently offers three account tiers: Tier 1, Tier 2 and Tier 3. Your account starts on Tier 1 (default), with the option to upgrade to Tier 2 and Tier 3 as your activity grows.
Tier 1 | Tier 2 | Tier 3 |
Individual: $5,000 | Individual: $8,000 | Individual: $10,000 |
Business: $5,000 | Business: $15,000 | Business: $30,000 |
How to Upgrade Your Tier
Contact Cleva Support through the app or via email at [email protected]
Request a deposit limit upgrade.
Submit the required documents, e.g. valid proof of address, evidence of earnings such as invoice, employment letter etc.
Once verification is complete, your new limit will be activated.
Frequently Asked Questions
If my payment is a business or freelance payment, could it still be flagged?
Yes. Deposits received on Cleva are reviewed to manage risk. We may flag a payment and need to reach out to you for more information. In this rare case, you'll receive an email, and you can provide context on the payment to aid the review process.
What is the limit for transfers from my Cleva account to my Nigerian account?
Your transfer limit depends on your Account Tier. Kindly find your limits within your app when you log in and go to Settings > Transaction Limit.
Why could my payment be rejected?
There are a number of reasons payments could be rejected by our bank partner. For instance,
Payment details provided on the receipt are different from information on your account, e.g., name, account number, etc.
The sender of the funds recalled the transaction as unauthorized.
The deposit is above the accepted limit.
Lack of clarity as to the relationship between the sender and the beneficiary.
If you feel that the payment was unjustly rejected, please feel free to reach out to us for a review.
Note: We kindly ask that you follow our policy on deposit limits in order to avoid deposit issues. If you ever have a question about receiving large deposits, feel free to reach out to us via in-app chat or email, and we'd be glad to provide answers and the relevant support needed.