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Updating your phone number on Cleva

All you need to know about updating your mobile number on Cleva.

Written by Precious
Updated today

Steps to Update Your Phone Number

Step 1: Log in to your account and go to your profile page. Tap the edit icon next to your phone number. Click ‘’verify your identity’’ to proceed, then enter the 6-digit code sent to your email address.

Step 2: Answer the security questions, the last 4 digits of your BVN, and your date of birth. Once verified, click "Continue".

Step 3: Enter your new phone number. An OTP will be sent via SMS or Whatsapp depending on your choice. Enter the code to complete the update.

Step 4: Go to your profile to confirm the change.

If you experience any difficulty, please contact our support team with:

  • Phone number

  • Mode of OTP (SMS or WhatsApp)

  • Brief description of the issue

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