How to Upgrade Your Cleva Account Limits
Upgrading your Cleva account limits involves meeting specific requirements and submitting the necessary documentation for review. This guide outlines the process, required documents, and common reasons for denial to help you successfully upgrade your account.
Overview of Account Tiers and Limits
Cleva accounts operate on a tiered system (Tier 1 → Tier 2 → Tier 3), with each tier offering progressively higher transaction limits. Upgrades are not automatic and require a compliance review based on your account activity and submitted documentation.
Requirements for Tier Upgrades
To request an upgrade, you must provide the following:
Proof of Earnings: - Earnings in the range of $5,000–$10,000 for Tier 2 or $10,000+ for Tier 3. - Documents such as employment letters, payslips, invoices, or bank statements showing the earnings amount.
Professional Profile Link: - A link to a professional/work profile (e.g., LinkedIn, Fiverr, Upwork).
Proof of Address: - A valid proof of address dated within the last 3 months (e.g., bank statement or utility bill).
Transaction History: - A history of at least three deposits equal to or exceeding $5,000 for Tier 2 or $8,000 for Tier 3.
Additional Documentation for High Limits: - For transactions exceeding $15,000, provide contracts or service agreements with clients.
Common Reasons for Denial
Upgrade requests may be denied for the following reasons:
Insufficient Transaction History: If your account activity does not exceed the limits of your current tier, the request will not be approved. Build more transaction history before reapplying.
Mismatch in Documentation: Ensure that the documents you submit accurately reflect your income sources. For example, if your payments come from Fiverr, your documentation should support this.
Lack of Required Documents: Missing or outdated documents can lead to denial. Double-check that all required materials are included and up-to-date.
Step-by-Step Upgrade Process
Prepare Your Documents: - Gather all required documents as outlined above.
Submit Your Request: - Submit your documents through the Cleva app or as instructed by the Compliance Team.
Compliance Review: - Cleva’s Compliance Team will review your application and may request additional information if needed.
Receive Feedback: - Once the review is complete, you will be notified of the decision and any next steps.
FAQs on Special Cases
Can I upgrade directly to Tier 3? No, upgrades are progressive. You must first meet all Tier 2 requirements before moving to Tier 3.
By following these guidelines and ensuring your documentation is accurate and complete, you can improve your chances of successfully upgrading your Cleva account limits.